This article has been initially published for french speaking swiss economic magazine Bilan. Does anyone...
The next challenge of the Swiss Wealth Management industry is true client centricity: focus on service rather than transactions, clients advising rather than products distribution, the life time value of a client relationship rather than costs alone, and a fair win-win price. With this it could achieve renewed long-term profitable development.
Note from the Editor In Coup d’Oeil, we observe the weak signals that could influence...
You may work on cost and risk, you have to, but you should make sure the people who lead these projects work ultimately for clients’ satisfaction and not just regulators’. As regulator expect nothing else from banks than working for best client interest.
Initially published on Bilan.ch on 21 june 2016. How excelling at managing clients differentiates you? More than Innovation and Operational Excellence? Build a wall between you and competition.
Coup d’œil on international Wealth Management news
If clients’ best interests guide decisions in Private Banking, we will get Compliance for free. Originally published in French in Bilan.ch.
Publié dans Bilan.ch le 12 avril 2016. A-t-on pris la mesure de la crise de 2008 et les mesures adéquates ? L’affaire médiatique Panama Papers passera ; la problématique à la base de ces fuites ressurgira ailleurs et autrement. Jusqu’à ce que l’on respecte l’esprit d’une croissance durable.
Posted in Bilan.ch on 12 February 2016, French speaking Swiss magazine.
In previous post, we looked at how Private Banking emerged in Switzerland in 19th century and how it evolved before and after banking secrecy.
What is the situation today and how to ride the new waves ?
I identify two very different waves: Client centricity and Product centricity.
Posted in Bilan.ch on 22 January 2016, French speaking Swiss magazine.
To understand Private Banking DNA, as discussed in previous post, I start by looking at how Private Banking emerged in Switzerland in 19th century and how it evolved before and after banking secrecy.