Advisors can be consultants, private bankers, members of the Board of Directors or the Advisory board, mentors or coaches.
We as advisors have always heard this kind of sentence:
You have an easy job, you are external. You will never sit in our chair.
We might have been or still are, by the way, in a different industry or company.
But the real point is: do you know what would happen if we were in your daily life? As one image is worth a thousand words, play this short video to see what I mean.
As an advisor, we do not enter client wheel for a very important reason:
if we really want to bring value, we do our best to take our client out of his wheel first.
Even if it is only one hour a month. Simply said, we see things clients can’t see anymore. Not because we are smarter. Just because we are not in their wheel (actually, we are in ours!). And they should try to get out as well, from time to time, with our support. Everyone deserve an advisor, in his professional as well as private life.
Clients and prospects who believe we have an easy job because we are external may want to consider this is actually one of the highest values clients deserve.
We do have a methodology, knowledge and expertise, especially in listening and understanding root causes of clients’ issues and not just symptoms, for which we are often called in urgency (more and more with the solution in client’s head and the simple need of an “implementor”). We do have an analytical approach to problem solving, and a systemic approach to framing, planning and implementing sensitive projects and conducting changes.
When the daily lives of our clients is to run a business or a position, ours is to cope with the exceptional.
What our clients consider an exceptional project as they are confronted with such issue maybe once or twice, is actually our routine: critical issues, change projects, sensitive transitions; whatever sector and size; in different cultures.
We do provide also a one-time resource reinforcement, to pass a difficult milestone or speed up a project.
But our external eye is a great added value that we should not compromise. For best client’s interest.