It is all about agile alignment
How to deal with resistance to change?
Is personal leadership enough to overcome obstacles?
It is definitely a crucial ingredient, but is it enough?
Download: Change Management
How to deal with resistance to change?
Is personal leadership enough to overcome obstacles?
It is definitely a crucial ingredient, but is it enough?
Download: Change Management
A Private Banking View episode 3 : More than anything else, trust and client relationship is the single one competitive advantage in private banking, but how can you measure trust?
Client is a capital: you create it, manage, preserve and develop it. This paper proposes a non-technological definition of CRM as a customer strategy...
Technology for improved client relationship management (presentation in French) Very[...]
Geneva, Switzerland
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